Privacy policy

Privacy Policy

Last updated: 15 August 2026

The Girls (“The Girls”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, process and share information when you visit www.thegirls.in, create an account, place an order, contact us or otherwise use our website and related services.

Our online store is powered by Shopify, which provides the ecommerce platform that enables us to offer our products and services online.

1. Information We Collect

Depending on how you interact with our website, we may collect:

Your name
Email address
Mobile or telephone number
Billing and shipping addresses
Order and transaction details
Products viewed, added to cart, purchased or exchanged
Customer-account information
Messages, enquiries, feedback and reviews
Device, browser, IP address and approximate location information
Website usage information collected through cookies and similar technologies

2. Payment Information

Payments may be processed by Shopify and third-party payment gateways available at checkout.

We generally do not directly store complete debit-card, credit-card, UPI PIN, CVV or banking credentials. Payment providers process this information according to their own security standards and privacy policies.

3. How We Use Your Information

We may use personal information to:

Process, confirm, dispatch and deliver orders
Process payments and verify transactions
Send order confirmations, shipping updates and service messages
Handle cancellations, exchanges, legally required remedies and complaints
Create and manage customer accounts
Prevent fraud, misuse and unauthorised transactions
Improve our website, products and customer experience
Provide product recommendations and promotional communications where permitted
Comply with legal, tax, accounting and regulatory requirements

4. Marketing Communications

Where permitted, we may contact you about new arrivals, collections, offers, promotions or abandoned carts through email, SMS, WhatsApp or similar channels.

You may unsubscribe from promotional emails through the unsubscribe option included in those emails or contact us to stop promotional communications.

Even after opting out, we may continue sending transactional messages concerning orders, payments, accounts, exchanges or support requests.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

Remember preferences
Maintain shopping-cart functionality
Understand website usage
Improve performance
Provide relevant advertising
Protect the website against fraud

Some cookies may be placed by Shopify or other service providers supporting our store.

You can control certain cookies through your browser settings. Disabling cookies may affect parts of the website.

6. Sharing Personal Information

We may share information where reasonably necessary with:

Shopify and ecommerce technology providers
Payment gateways and financial-service providers
Courier, logistics and fulfilment partners
Hosting, security and cloud providers
Analytics and advertising providers
Customer-service and communication providers
Professional advisers, accountants, auditors and legal advisers
Government or law-enforcement authorities where required by law

We do not intend to disclose personal information to unrelated parties except where necessary to provide services, protect legitimate interests, comply with applicable law or where you have authorised us.

7. Shopify

Our store is hosted on Shopify. Information you provide may be processed by Shopify and its service providers to operate and improve the ecommerce services provided to us and our customers.

Shopify may process information outside your state or country in accordance with its privacy practices and applicable laws.

8. Third-Party Services and Links

Our website may contain links to external websites, payment providers, social platforms, courier services and other third-party services.

We do not control independent third parties’ privacy practices. Review their respective policies before providing personal information.

9. Data Security

We use reasonable administrative and technical measures, together with security features provided by our service providers, to help protect customer information.

No internet transmission, electronic storage system or security method can be guaranteed to be completely secure.

10. Data Retention

We may retain personal information for as long as reasonably required to:

Fulfil the purposes described in this policy
Maintain transaction and accounting records
Resolve disputes
Prevent fraud
Comply with legal obligations
Enforce our agreements

11. Your Rights and Choices

Subject to applicable law, you may request access to, correction of, updating of or deletion of certain personal information maintained about you.

We may need to verify your identity before processing a privacy request.

Submit privacy requests to TheGirlsIndia@gmail.com.

12. Children’s Privacy

Our website and products are intended for general ecommerce customers. They are not designed to intentionally collect personal information from children who cannot provide valid consent under applicable law.